The Patient Flow Audit · founder-led · 8 areas

Find out exactly where your clinic is losing patients online.

A founder-led audit of the eight areas that decide whether a patient enquires — or quietly picks another clinic. You get a clear report and a 90-minute walkthrough. Not a sales call.

Apply for the Audit ₹12,500 · credited back if you work with us

Applying takes 3 minutes and costs nothing — you only pay after a 10-minute call.

Watch first

How we find the patients your clinic is losing — in 2 minutes.

Founder walkthrough · ~2 min
Apply for the Audit ₹12,500 · credited back if you work with us

Select results from real audit & retainer engagements

−34%
cost per consultation
dermatology · Delhi
qualified enquiries
acne-scar · Mumbai
+150%
aligner enquiries
dental · Bangalore
consult → surgery
rhinoplasty · Mumbai
40+
hidden monthly leaks found
aesthetic derma · Pune
What you walk away with

Six tangible deliverables. One flat fee.

A deliverable you keep — not a 30-minute pitch dressed up as advice. Here’s exactly what lands in your inbox.

01

25–40 page written audit report

A real document, not a checklist. Yours to keep, share, and act on.

02

90-minute founder walkthrough call

Every finding explained live, on video, by the person who produced it.

03

Competitor benchmark

2–3 clinics in your city, compared across all eight areas.

04

A mystery enquiry to your clinic

We measure your real response time and quality — the leak most never see.

05

Prioritised action list

What to fix first, second and third — ranked by impact on enquiries.

06

Quantified leak estimates

How many enquiries each issue is costing you, every month.

If bought as standalone consulting₹50,000+
The Patient Flow Audit₹12,500
If you join us on a retainer within 30 daysEffectively free

Each audit takes 15–20 hours of senior time — mystery enquiries, competitor benchmarking, ad-account teardowns, written analysis. The full ₹12,500 is credited toward your first month if you go on to work with us.

What we examine

The eight trust checkpoints before a patient books.

Google Business Profile 01

Local SEO & Google Business Profile

How patients find you when they’re searching with intent.

Google Ads 02

Google Ads

Paid intent capture — and where most accounts quietly leak budget.

Meta Ads — Instagram & Facebook 03

Meta Ads

Where most discovery happens — and most budget gets wasted.

Instagram and YouTube 04

Social Media Presence

The credibility surface patients see when they lurk before booking.

Website conversion rate optimization 05

Clinic Website

The final evaluation point before a patient enquires.

Patient reviews and reputation 06

Reviews & Reputation

What patients see when they decide whether to trust you.

WhatsApp, SMS and email lead handling 07

Lead Handling & Follow-Ups

The leak most clinics don’t even know is there.

Google Analytics and Microsoft Clarity 08

Tracking & Attribution

The foundation that makes every other finding credible.

The deliverable

A real document. Not a checklist.

Every finding is scored, benchmarked against your competitors, and tied to a specific recommendation — so you see exactly where you stand and what to do next.

Yours to keep, share with your team, or hand to your existing agency. It stands on its own, whether or not you ever work with us.

Audit Report · Sample
PF-2026-0148
Eight-Area Diagnostic Summary
Dermatology · Delhi NCR · 32 pages
01 Local SEO & GBP 62 / 100
02 Google Ads 38 / 100
03 Meta Ads 41 / 100
04 Social Presence 58 / 100
05 Website 37 / 100
06 Reviews 74 / 100
07 Lead Handling 29 / 100
08 Tracking 31 / 100
Est. monthly enquiry leak: 38–52 v.1.4
The maths

One recovered patient usually pays for the audit many times over.

A single high-consideration patient is worth ₹20,000 to several lakh over time. Most clinics we audit are quietly leaking 30–50 enquiries a month they never knew about. Recover even two or three and the audit pays for itself — every month, indefinitely.

How it works

You don’t pay until step four.

Two human touchpoints before any money changes hands.

01

You apply

30 seconds form. We learn about your clinic and your current situation.

No payment
02

We review

Within 48 hours we tell you whether we’re a fit. If we’re not, we tell you why.

No payment
03

10-min call

Short call to walk you through the deliverable, answer questions, and confirm fit.

No payment
04

You pay

Only if you want to proceed after the call. Secure payment, GST invoice.

₹12,500
05

We deliver

Audit report and 90-minute walkthrough within 10–14 days.

10–14 days
Your risk is close to zero

Three reasons this is safe to try.

₹0

Nothing to apply

Applying takes three minutes and costs nothing. You only pay after a 10-minute call walking you through what’s included.

Credited back

Join us on a retainer within 30 days and the full ₹12,500 comes off your first month. For clinics that do, the audit is effectively free.

7-day guarantee

If the audit genuinely doesn’t deliver what’s promised here, tell us within 7 days and we’ll make it right — or refund in full.

And if we decide we’re not the right fit for your clinic, we tell you honestly — and you walk away having paid nothing.

In their own words

Doctors on the audit itself.

"I expected a checklist. I got 32 pages that found three things losing me patients I had no idea about."
Dr. [Name] Dermatologist · NCR
"The competitor benchmark alone was worth it. I’d been running ads two years not knowing where I stood."
Dr. [Name] Orthodontist · Chennai
"Honest, sharp, not a sales pitch. They told me directly which campaigns to keep and which to kill."
Dr. [Name] IVF Specialist · Delhi

Each audit is done personally by me. Most agencies hand audits to junior staff or run them through AI tools, and the quality reflects it. To keep the depth our clients expect, I take on a maximum of three audits a week.

D
Deepankar
Founder, PatientFlow · New Delhi
Honest fit

This is for some clinics. Not all.

The audit is for you if

  • You run an established clinic in dermatology, aesthetics, IVF, dentistry, cosmetic surgery or a similar high-consideration specialism
  • You’re already spending on marketing and enquiries are inconsistent
  • You have consistent monthly revenue and you’re scaling, not starting
  • You want an evidence-based picture before adding more agencies or budget

It’s not for you if

  • Your clinic hasn’t launched yet
  • You’re a general practitioner or a low-consideration practice
  • You’re not currently spending on any digital marketing
  • You’re looking for the cheapest possible leads

Questions doctors ask before applying

No. Applying is free and takes about three minutes. You only pay after we’ve reviewed your application, confirmed it’s a fit, and walked you through exactly what’s in the audit on a 10-minute call. Payment happens at step four of a five-step process.

You don’t pay anything and we tell you why honestly. We turn down a meaningful share of applications because the audit isn’t right for every clinic — and we’d rather say so upfront than take money for work that won’t move the needle for you.

A free strategy call is a sales call dressed as advice. The audit is a deliverable — a 25–40 page report and a 90-minute walkthrough you can act on whether you ever work with us or not. The output exists independently of the relationship.

No. The 10-minute call has one purpose: to walk you through what’s in the audit, answer your questions, and let you decide whether to proceed. We don’t pitch retainer work on it. If you want to discuss retainer engagement, that conversation happens after the audit is delivered, not before.

If you genuinely feel the audit didn’t deliver what was promised on this page, write to us within 7 days of delivery and we’ll work with you to fix it — or refund in full.

No. Some clinics work with us afterward, some implement the recommendations themselves, and some hand the report to their existing agency. All three are common. The audit is the product, not a tripwire to a bigger sale.

10–14 days from payment. Each audit is personally produced by the founder, and we cap at three per week. If we’re full when you apply, we’ll let you know the wait — typically 2–3 weeks — and you can decide whether to join the waitlist.

Yes. Once delivered, the report is yours. Most clinics share it internally with their marketing lead, agency, or partners — that’s expected.

Apply now

Find out where your clinic is losing patients.

Three minutes to apply. Two human touchpoints to confirm fit. One audit that tells you exactly where your enquiries are getting lost — and what to do about it.

₹12,500 · payable after the 10-min call · credited if you join us on a retainer

The Patient Flow Audit
₹12,500 · No payment to apply
Apply →